Shipping Policy

Waiting time

Since I create handmade products to order there is a variable queue of projects at any point of time that is in front of a new order. Please expect a maximum two week waiting time before I start processing an order. Please feel free to contact me about the current waiting time.

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items. In the current Covid-19 pandemic situation the the time for sourcing required materials is uncertain and not predictable. The processing time mentioned is an optimal expectation but can be significantly longer.  

 

Estimated shipping times

Australia: 1-2 weeks

New Zealand: 3-5 business days

North America: 2-3 weeks

Europe: 2-3 weeks

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping companies and method you choose.

Once goods have been shipped we take no responsibility for postal damage.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Lotus Paper Flower

Belmont, Lower Hutt, Wellington, New Zealand ( NZ )

© 2018 BY ARZU ZIEGLER.